In today’s fast-paced digital landscape, businesses must evolve or risk being left behind. From AI-powered automation to CRM solutions, the right tools can be game-changers for growth and efficiency. In this episode of Biz Blend, host Sana welcomes Ken Cox, President of River City Internet Group and the visionary behind Inlink.com. Ken shares insights on how businesses can streamline operations, leverage AI employees, and integrate digital tools without overcomplication. Discover how AI is transforming customer service, sales, and business processes—making it more affordable and accessible for small businesses than ever before.
About the Guest:
Ken Cox is a technology entrepreneur and digital innovator with over 25 years of experience helping businesses optimize their online presence. As the founder of Inlink.com, he is on a mission to provide small and medium-sized businesses with AI-powered tools to boost productivity, enhance customer experiences, and scale efficiently.
Key Takeaways:
- AI Employees Are the Future: AI can handle front desk tasks, customer inquiries, and follow-ups—reducing the need for costly hires.
- Choosing the Right Tools: Businesses should focus on CRM, automation, and AI to streamline operations.
- Avoiding Common Tech Mistakes: Businesses often waste money on unnecessary tools. Simplifying and integrating solutions under one platform can boost efficiency.
- Cybersecurity & Data Protection: As businesses move online, ensuring data security and compliance with privacy regulations is critical.
- Inlink’s All-in-One Platform: Eliminates costly per-user CRM fees, integrates AI employees, and simplifies business operations with automation.